Policies & Legal

By accessing or using any services, platforms, or solutions provided by Hubops ("we," "us," or "our"), you ("Client," "User," or "you") agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use immediately.

These Terms apply to all visitors, clients, partners, and enterprise users engaging with Hubops services, including IT infrastructure modernization, data management, cloud orchestration, and legacy system transformation services.

Hubops provides enterprise-grade digital transformation services, including but not limited to:

• IT infrastructure modernization and technical debt reduction
• Legacy system integration and migration
• Complex data environment orchestration
• Cloud and hybrid platform management
• Cybersecurity fortification and resilience consulting
• Digital strategy and advisory services for global enterprises

Specific service scopes, deliverables, SLAs, and pricing are governed by individual Master Service Agreements (MSAs) or Statements of Work (SOWs) entered into between Hubops and the Client.

• Provide accurate, complete, and current information necessary for service delivery.
• Maintain the confidentiality of login credentials and access tokens.
• Ensure authorized personnel have appropriate permissions to engage Hubops services.
• Comply with all applicable laws, regulations, and licensing requirements related to your own systems and data.
• Notify Hubops immediately of any security incidents, unauthorized access, or system compromises within your environment.

All proprietary methodologies, frameworks, tools, software, and documentation created by Hubops remain the exclusive intellectual property of Hubops unless otherwise agreed in writing. Client-specific deliverables that are custom-built shall be governed by the IP provisions in the applicable SOW.

Clients retain ownership of their own data, systems, and pre-existing IP at all times.

Both parties agree to maintain strict confidentiality of proprietary information, trade secrets, and sensitive business data exchanged during the service relationship. This obligation survives termination of any agreement by a period of five (5) years, unless otherwise specified.

To the maximum extent permitted by applicable law, Hubops shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of data, or business interruption, even if advised of the possibility of such damages. Our aggregate liability shall not exceed the fees paid by the Client in the three (3) months preceding the claim.

Either party may terminate services with thirty (30) days' written notice, unless otherwise specified in the governing SOW or MSA. Hubops reserves the right to suspend or terminate services immediately in the event of a material breach, non-payment, or violation of these Terms.

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or as agreed upon in the Client's MSA.

Hubops reserves the right to update these Terms at any time. Material changes will be communicated with at least thirty (30) days' notice. Continued use of services constitutes acceptance of revised Terms.